Zulfa Mulazimatul Fuadah

Zulfa Mulazimatul Fuadah

A strategic specialist in consumer behavior who is deeply committed to transforming how brands interact with their audience. Through her writing, she explores the intersection of empathy, data-driven insights, and innovative service design to help businesses create memorable and frictionless journeys. Here, she shares expert advice and the latest trends on how prioritizing the human element in every touchpoint can lead to lasting loyalty and sustainable growth.

Featured